Our Guarantee

The American-Milspec.com 30-Day Satisfaction Guarantee and Return Policy:

At American-Milspec, LLC, we want you to be 100% satisfied with your shopping experience and your purchase. If you are not satisfied with your purchase, we allow you the option to return most products for credit, exchange or refund within 30 days of purchase.

Please read and follow our return instructions carefully to help avoid restocking fees.

American Mislpec, LLC Return Instructions:

1.  Be sure to save the tracking number and specify shipping insurance for the full original purchase amount. Please make sure you pack your item well, using all original packaging materials in order to protect it from shipping damage. Remember, you are responsible for merchandise until it safely reaches our warehouse.
2. For a full refund of the merchandise price, products must be returned in the same condition as when you received it.
3. All returns must be sent in original packing material complete with all original accessories, owners manuals, etc as appropriate. In the event that the product is not in the same condition as when it was received or is missing original materials it will be subject to a minimum 15% restocking fee or possible disqualification for return.
4. Shipping and handling charges are not refundable. If the product being returned was eligible for free shipping when originally ordered, you will be responsible for the actual cost of shipping. This amount will be deducted from the amount to be refunded.
5. Allow 5-10 business days for return processing. American-Milspec.com credit can be used immediately after we receive your return. Refunds for credit card purchases will be credited to the original credit card. Other refunds are made with a company check, please allow additional time for mail delivery.

Please send return items to:

American Milspec, LLC / Returns
P.O. Box 871
Lexington, SC 29071

The following items are not returnable:

  1. Downloaded Manuals 
  2. Orders where trade-ins are involved (unless defective)

Returning Defective Product:

  1. You must notify us within 30 days of purchase.
  2. To avoid restocking fees please follow the American Milspec, LLC Return Instructions (see above).  

Returning Product Damaged in Transit:

  1. Please contact us at amsales@american-milspec.com within 72 hours of receipt for return instructions.
  2. To avoid restocking fees please follow the American Milspec, LLC Return Instructions (see above).

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